Shipping policy
Shipping Policy for Hykes Clothing, an Online Clothing Brand based in the UK
Thank you for choosing Hykes Clothing as your preferred online clothing store. We strive to provide our customers with the best possible shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully before making your purchase.
- Shipping Methods
Hykes Clothing offers a variety of shipping methods for our customers to choose from, including:
a. UK Standard Shipping: Orders are shipped using Royal Mail 2nd Class service, and delivery takes 2-3 working days after dispatch.
b. UK Express Shipping: Orders are shipped using Royal Mail 1st Class service, and delivery takes 1-2 working days after dispatch.
c. International Standard Shipping: Orders are shipped using Royal Mail International Standard service, and delivery takes 5-7 working days after dispatch.
d. International Tracked Shipping: Orders are shipped using Royal Mail International Tracked service, and delivery takes 3-5 working days after dispatch.
Please note that delivery times may vary depending on your location and any customs clearance processes.
- Order Processing
a. All orders are processed within 2-3 working days of receiving payment.
b. Orders placed on weekends or public holidays will be processed on the next working day.
c. We will send you an email confirmation once your order has been shipped, including tracking information (where applicable).
- Shipping Fees
a. Shipping fees are calculated based on the weight of the items in your order and the shipping method selected at checkout.
b. We offer free UK standard shipping for orders over £100.
c. International shipping fees may vary depending on your location and the shipping method selected at checkout.
d. Customs charges or taxes may apply to international orders, and these charges are the responsibility of the customer.
- Shipping Address
a. Please ensure that your shipping address is accurate and complete when placing your order.
b. We are not responsible for any delays or delivery failures caused by incorrect or incomplete shipping addresses.
c. If your shipping address needs to be changed after your order has been placed, please contact us as soon as possible at hykesclothing@gmail.com
- Delivery
a. We are not responsible for any delays or delivery failures caused by circumstances beyond our control, including but not limited to weather conditions, postal strikes, or customs delays.
b. If you have not received your order within the expected delivery time frame, please contact us at [email protected], and we will do our best to assist you.
c. If your order is returned to us due to an incorrect or incomplete shipping address, we will contact you to arrange reshipment at an additional cost.
- Tracking Your Order
a. We provide tracking information for all orders where applicable.
b. You can track the status of your order by logging into your account on our website or by using the tracking information provided in your shipping confirmation email.
Thank you for choosing Hykes Clothing for your online clothing needs. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at hykesclothing@gmail.com